Your questions answered
Cleaning FAQs for Hyde.
Can I enquire about cleaning in Hyde?
Yes. Send your full postcode in Hyde, the type of clean and your preferred dates. We check subcontractor availability and confirm the scope and price before agreeing your booking. Availability depends on the requested date and the work required.
Do I need a deep clean before fortnightly visits?
Our fortnightly package starts with an initial deep clean at £25 per hour, followed by maintenance every two weeks at £20 per hour. We agree the estimated hours, scope and total before booking.
Can I book a one-off clean instead?
Yes. You can request a standalone deep clean without committing to regular maintenance. Tell us the property condition and priorities so the quote reflects the work required.
How much will my clean cost?
Initial deep clean £25 per hour, then fortnightly maintenance £20 per hour. Products and equipment are supplied. All cleaners are DBS checked and Thorntons Property Care is fully insured. We agree the estimated hours, cleaning scope and total before booking. A standalone deep clean is also available at £25 per hour. Commercial and specialist work is quoted separately.
Are ovens, carpets and inside cupboards included?
Not automatically. Inside appliances, inside cupboards, carpet treatments and other specialist tasks need to be discussed and agreed separately. Ask us to list any requested extras in the quote.
Can you arrange commercial cleaning?
We welcome enquiries for offices and other business premises. Describe the space, access requirements, required frequency and any specialist standards. Suitability and available cleaning times are confirmed before a booking.
How do I arrange access and prepare?
Agree keys or entry, parking and any access restrictions in advance. Mention pets, delicate surfaces and areas that should not be touched. Do not send alarm codes or other sensitive access details in the initial enquiry.